Every business has its challenges. We are no exception. Making the best bone broth on the planet is not a problem. However, getting the best bone broth on the planet to you in a simple and affordable way is definitely a challenge. Starting today, we have taken a big step towards simplifying the fee structure and making it more affordable for you.
In this day and age, we all want free shipping on everything we order online. With dry goods, it is much easier to accommodate since you don't have to worry about the product spoiling and there is typically less packaging materials required to ship. With a frozen product, we must prepare the items to withstand the transit time it takes to safely get the product to you. To accomplish this, we use corrugated boxes, styrofoam boxes and lids, gel ice packs, dry ice, and other assorted packing supplies (e.g. tape, paper, bubble wrap, etc.) and, depending on your location, this may require an expedited shipping service. And of course, we also have a great staff of hard-working individuals who work tirelessly to make this delicious bone broth for you and then prepare your order and ship it out to you.
With all that said, we are excited to announce a change to our shipping fee structure effective today, June 1, 2018. We will continue to offer Free Shipping on all orders that exceed $135 (excluding AK & HI). However, any order that does not meet the $135 free shipping threshold will now pay a flat rate fee of $25 (excluding AK & HI). This replaces the previous variable rates that were based on order volume and location. Before today, shipping charges could exceed $50 in some cases but those days are over. If you're in the continental United States, you're either getting Free Shipping or you'll pay a $25 flat rate shipping fee. Now when you get to the Checkout page, there won't be any surprises. We hope you're as excited about this change as we are.
This weekend, visit us at BoneBroth.com and get 10% off your order with coupon code SHIPTOME. This coupon is only good from Friday, June 1, 2018 at 12:00pm PST until Sunday, June 3, 2018 at 11:59pm PST...no exceptions!
Love is The Ultimate Spice!